Reference

Privacy Policy For Your ibosports Account

Our Privacy Policy explains how ibosports handles the details you provide when opening an account, checking DANA or QRIS status, and entering the lobby on mobile or desktop.

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ibosports Privacy Policy For Your ibosports Account
PRIVACY HELP DESK

Where To Ask About Privacy Policy

A direct support route helps when your Privacy Policy question involves a sign-in record, wallet receipt or phone verification step. Contact us through the account support channel shown on ibosports and include the email or phone number linked to your account, the relevant date and a short description of the request. For your safety, never send a password, one-time code or full wallet credentials. We use the details in your message to locate the right record and respond to the specific privacy issue.

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Account request

Ask us to confirm the account details connected with your ibosports profile, explain a phone verification record or correct a spelling issue. Include your registered contact detail so we can distinguish your request from another account without asking you to disclose a password.

Wallet record

If a DANA, OVO, GoPay or QRIS receipt appears linked to the wrong account, send the transaction date and reference shown in your account. We can check the relevant record while keeping wallet credentials and one-time codes out of the conversation.

Device concern

Tell us if your account opens on an unfamiliar browser or phone, or if a session remains active after you sign out. We will use the reported time, device path and account contact to investigate the privacy concern and advise on the next account step.

DATA HANDLING

How ibosports Handles Account Data

Privacy is part of the account flow, not a separate page you have to chase. We separate contact details, session signals and wallet references so a support request can be checked without…

Account details

We use your name or contact detail, phone verification result and account identifiers to create and maintain your profile. These fields help us match you with the correct sign-in and support record; they are not a reason for us to request your password or one-time code.

Wallet references

A payment reference can show that a DANA, OVO, GoPay, QRIS, bank transfer or virtual account step belongs to an account. We use that reference to check status and resolve a receipt question, while avoiding storage of wallet login credentials.

Cookies

Cookies can keep a sign-in path, remember a language choice and help us see which Privacy Policy page sections load correctly. You can manage cookies through your browser settings, though disabling necessary cookies may require you to sign in again.

Account security

We record sign-in time, browser type, operating system and connection signals to identify unusual account activity. If a session looks unfamiliar, contact support from your registered channel and change your password through the account path rather than sharing credentials.

Retention period

We keep account and transaction references only while they are needed to operate the service, investigate disputes, protect accounts or meet a lawful request. When a record no longer serves one of those purposes, our handling process removes or de-identifies it.

Your request

You can ask what personal details we hold, request a correction, ask about deletion where applicable or object to a specific use. Send the request through account support with your registered contact detail; we may verify ownership before taking action.

Privacy Policy Questions About Your Account

These Privacy Policy answers cover the searches we hear most often from Indonesian account holders. They explain what happens around account creation, wallet checks, cookies, device activity and requests for access or correction. If your situation is not listed, contact us through the account support path with the smallest useful amount of detail.

The ibosports Privacy Policy covers account details, phone verification, sign-in and device records, cookies, wallet references, support messages, retention and requests to access or correct personal data. It also explains how these records support account operation and security when access depends on local law.

Phone verification helps us connect the right person with an account and reduce mistaken access. We record the verification result and related account event, not your one-time code for support use. If the result looks wrong, contact us with your registered phone detail.

Yes. The Privacy Policy covers references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those references to match a payment status or receipt question to your account, while avoiding storage of wallet passwords and one-time codes.

We may use necessary cookies for sign-in continuity and language settings, plus measurement cookies that show whether pages load correctly. Your browser controls these files. If you block necessary cookies, the mobile path may forget your session and ask you to sign in again.

You can ask us to describe the personal data connected with your account or correct an inaccurate detail. Send the request through account support using your registered contact information. We may verify account ownership first, then explain any limit required by local law.

We review signals such as sign-in time, browser type, operating system and connection details to identify an unfamiliar device path. If you notice activity you do not recognise, contact support, sign out of other sessions where available and change your password.

Our Privacy Policy allows retention while records are needed for account operation, payment-status checks, dispute handling, security or a lawful request. After that purpose ends, we remove or de-identify the record through our handling process, subject to where local law permits the request.

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